Who We Are

Woodseats Pharmacy is an independent community pharmacy providing NHS and private healthcare services. For data protection purposes, we act as the data controller.

• Address: 900 Chesterfield Rd, Woodseats, Sheffield S8 0SH, UK
• Telephone: +44 7515412808
• Email: info@woodseatspharmacy.co.uk

The Information We May Collect

Depending on how you interact with us, we may collect:

• Your name, date of birth, address, email address, and phone number
• Medical history and prescription information
• Payment and transaction details
• Website usage data such as IP address and browser type

How We Use Your Information

• To provide NHS and private pharmacy services
• To manage prescriptions and deliver medicines
• To improve our services and website experience
• To comply with legal and regulatory obligations

Our Lawful Bases For Processing

• Consent – where you have given permission
• Legal obligation – to comply with NHS and legal requirements
• Legitimate interests – to improve and manage our services

Sharing Your Information

• With NHS and healthcare providers
• With regulators when required by law
• With service providers supporting our operations

How Long We Keep Information

We retain your information only for as long as necessary to provide services and comply with legal requirements.

Your Rights

Depending on the circumstances, you may have the right to:

• Be informed about how your personal data is used.
• Request correction of inaccurate data
• Ask us to correct inaccurate or incomplete personal data.
• Request deletion of personal data where the law allows.
• Ask us to restrict processing in certain situations.
• Object to certain processing, including some direct marketing activity.
• Request transfer of certain personal data where the right to data portability applies.
• Withdraw consent where we rely on consent.

Some of these rights are limited where pharmacy, healthcare, legal, or regulatory obligations apply.

Cookies And Website Use

Our website may use cookies or similar technologies to help it function properly, remember preferences, improve usability, and monitor performance. Where required, you can manage cookie preferences through the website tools we provide.

Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, loss, or misuse. However, no website or electronic system can ever be guaranteed completely secure.

Complaints And Contact

If you have a question about this Privacy Policy or about how we use personal data, please contact Woodseats Pharmacy using the details above first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal data has been handled.